Canceling a Membership
Cancel a client's membership from their profile. The membership stays active until the end of the current billing period — benefits and discounts continue until then, and no further renewals are charged.
Cancel a membership
- Open Clients and select the client
- Click the Memberships tab
- Find the active membership and click Cancel
- Confirm in the dialog
The Memberships tab shows when the membership ends. Past memberships appear under Past memberships once canceled.
WARNING
Cancellation is permanent. There is no way to reactivate a canceled membership — enroll the client again as a new subscription.